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Northwell Health Implements AI in Healthcare Management

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Community Resource Consultants Inc. (CRCI)

Community Resource Consultants Inc. (CRCI) is a Michigan-based organization specializing in trauma rehabilitation medical case management. With over 34 years of experience, CRCI is dedicated to empowering survivors of catastrophic auto accidents to regain control of their lives and achieve both physical and emotional well-being. Their team of Licensed Master Social Workers (LMSWs) and Registered Nurses (RNs) are experts in navigating the complexities of today’s healthcare system, ensuring that survivors receive the necessary services for their recovery and rehabilitation. CRCI’s core values include advocacy, people, knowledge, and dependability, reflecting their commitment to being leading advocates and facilitators of long-term collaborative care.

Healthcare professionals using AI technology in a hospital.

News Summary

Northwell Health is partnering with Ascertain to pilot an AI-powered case management solution aimed at reducing paperwork for healthcare workers and enhancing patient care. The program seeks to automate tedious administrative tasks, freeing up time for case managers, nurses, and social workers to focus on patient outcomes. With a significant shortage in healthcare staff, this initiative is timely and part of a broader investment in AI technologies across the healthcare sector.

Navigating the Future of Healthcare with AI: Northwell Health’s Groundbreaking Pilot Program

In an exciting move that could change the face of patient care, Northwell Health has teamed up with Ascertain, a vibrant startup specializing in artificial intelligence. Together, they are piloting a cutting-edge AI-powered case management solution that aims to lighten the load for healthcare workers, allowing them to focus more on what truly matters—patient care.

Less Paperwork, More Patient Care

Let’s face it: most healthcare professionals are swamped with mountains of paperwork. Reports indicate that case managers currently spend a staggering up to 60% of their time dealing with manual administrative tasks. By introducing Ascertain’s innovative technology, Northwell hopes to change that. The goal is simple—automate tedious tasks, making it easier for nurses, case managers, and social workers to devote their time to planning and managing care for patients, especially those at high risk.

A Collaboration Built for the Future

There’s even more buzzing in the works! Northwell Health is not just using Ascertain’s technology; they are also an investor in the startup. Ascertain, which has recently raised $10 million in Series A funding from Deerfield Management (supported by Northwell), has ambitious plans to continue its growth. The collaboration also means that Northwell is part of the Aegis Digital Consortium, which connects 11 health systems collaborating on new AI technologies to improve healthcare overall.

Real Challenges, Real Solutions

As the U.S. grapples with a labor shortage of over 100,000 open positions for case managers and administrative staff, the timing couldn’t be better for implementing AI solutions. Ascertain’s CEO, with a rich background from Mass General Brigham AI and Amazon, emphasizes an urgent need for automation in healthcare to enhance operational efficiencies and ease the administrative burden. This is important not just for case managers but for the entire healthcare ecosystem.

A Step Towards Operational Efficiency

Ascertain’s AI tools are designed to streamline documentation, prior authorizations, and compliance workflows with a keen focus on case management. The company has already begun automating aspects of Northwell’s hospital discharge planning process, which is a major step in improving how patients transition from inpatient care to home.

Navigating Challenges in Adoption

Despite these groundbreaking advancements, not everything is smooth sailing. One potential hurdle is the fragmented state of electronic health record (EHR) and payer systems that can complicate broader AI adoption in healthcare. However, Northwell is determined to overcome these challenges to improve operational efficiency and enhance the patient experience.

Investment and Innovation Across the Board

It’s worth mentioning that Northwell Health is not alone in its technological quest. The organization had operating revenues of $16.9 billion in 2023 and has ventured into launching other startups focused on unique solutions, such as Optain, specializing in retinal scanning, and Neuvotion, which aims to help restore movement for patients suffering from paralysis. Meanwhile, other leading hospitals are making headlines with significant plans to invest in new technologies.

The Road Ahead for AI in Healthcare

For instance, New York-Presbyterian has declared an ambitious goal to invest $2 billion into technology advancements, including AI, by 2028. Hospitals like Mount Sinai and NYU Langone are also pouring resources into AI to improve clinical effectiveness and streamline administrative tasks.

Conclusion: A Bright Future for Patient Care

In a world where healthcare can often feel overwhelmingly complex, Northwell Health’s partnership with Ascertain provides a glimmer of hope. By leveraging the power of artificial intelligence, the healthcare industry could soon find itself better equipped to meet the needs of patients while reducing the burden on workers. With these kinds of innovations on the horizon, the future of healthcare has never looked so promising!

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HERE Northville
Author: HERE Northville

Article Sponsored by:

Community Resource Consultants Inc. (CRCI)

Community Resource Consultants Inc. (CRCI) is a Michigan-based organization specializing in trauma rehabilitation medical case management. With over 34 years of experience, CRCI is dedicated to empowering survivors of catastrophic auto accidents to regain control of their lives and achieve both physical and emotional well-being. Their team of Licensed Master Social Workers (LMSWs) and Registered Nurses (RNs) are experts in navigating the complexities of today’s healthcare system, ensuring that survivors receive the necessary services for their recovery and rehabilitation. CRCI’s core values include advocacy, people, knowledge, and dependability, reflecting their commitment to being leading advocates and facilitators of long-term collaborative care.

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